Luxury Barber Returns Policy

We at Luxury Barber are committed to your satisfaction. If you are unhappy with your purchase for any reason, we offer returns and exchanges under the following conditions:

Eligibility for Return or Exchange:

  • Items must be returned within [Number] days of receipt.

  • Items must be unworn, unwashed, and in their original condition with all tags attached.

  • Items purchased at a discount or on sale may be subject to different return policies. Please refer to the specific product listing for details.

Non-Returnable Items:

  • For hygiene reasons, we cannot accept returns of [List specific non-returnable items, e.g., combs, hair clips, styling products opened or unsealed].

Return Process:

  1. Contact Us: Before returning any item, please contact our customer service team by email at [Email Address] or by phone at [Phone Number] to initiate a return authorization. This will help us track your return and expedite the process.

  2. Pack Your Return: Carefully repack the item(s) in its original packaging, or similar sturdy packaging that will protect the item(s) during transit.

  3. Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service for your protection.

  4. Return Address: Please include the completed return authorization form (provided by customer service) with your return shipment. Ship your return to:

Luxury Barber Returns [Full Address]

Refunds:

  • Once we receive your returned item and verify that it meets the eligibility criteria, we will issue a full refund to your original method of payment, minus any original shipping charges.

  • Please allow [Number] business days for your refund to be processed.

Exchanges:

  • If you wish to exchange an item for a different size or color, please follow the return process outlined above. When contacting customer service, please specify the new item you would like to exchange for.  

  • We will process your exchange once we receive your original item and verify that it meets the eligibility criteria. New items will be shipped at our expense.

Questions:

If you have any questions about our return policy, please don't hesitate to contact our customer service team.

Note:

  • We reserve the right to modify this return policy at any time.